Returns & Exchanges

At Miss Amara, we want you to love your new rug; if it is not the perfect fit for your home, we offer a hassle-free 30-day return policy to ensure your complete satisfaction. Simply ensure the item is in its original, unused condition to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the item you wish to send back.

2

Prepare the Rug

Carefully roll your rug and secure it in its original packaging or an equivalent protective wrap to prevent damage during transit.

3

Schedule a Pickup

Once your request is approved, we will book a courier to collect the rug directly from your doorstep at a time that suits you.

4

Receive Your Refund

After our warehouse team inspects the returned item, your refund or store credit will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing